Returns

If for any reason you are not satisfied with your purchase, you are free to return it to us within 14 days of receipt.  Please contact us first with your reason for returning your item(s).  Then, send the item(s) back to us at:

Be Here + Love, 58 Pember Road, London, NW10 5LU, UK

Other things to note

  • Please return the items in their original condition with the original tags attached and at your cost.
  • We advise you used a signed for service or get tracking when you send items back to us. Unfortunately items can sometimes get lost in transit.
  • If you wish to exchange the item/s please state the size and item you would like instead.
  • If we have the item in stock, we will ship your replacement within 3 working days.
  • *If we don’t have the items or size requested in stock, we will contact you to advise you of this and organise a refund. You should expect to receive the refund within 2 - 3 days of the item being received. We don't like to keep you waiting for your money back.

If items are faulty

This is very rare but it if happens, please contact us giving us details of the problem. We will ask you to return the garment to us and will then send you a replacement item, subject to availability, at no extra cost and reimburse you the cost of returning the faulty item. Alternatively, if you wish, we will refund you including the cost of returning the item to us, no problem.